How to Find a Reliable Cleaning Service for your Business

| October 26, 2015

How to Find a Reliable Cleaning Service for your Business

Keeping your business property clean and fresh is very important. That’s not just because you want to leave a positive impression on your customer. You need to create a healthy work environment for your employees as well. However, commercial cleaning isn’t as easy as residential cleaning as the demand is different and the workload can be heavy.

That’s why it’s important to choose the right cleaning service for your business. Here are some things to keep in mind:

Set the Criteria, Budget, and Level of Service

Before you start looking for a cleaning service provider, you need to determine what you need, what’s your budget, and kind level of service do you need. This will help you narrow down the service provider and make it easier for you to find one uniquely tailored to your needs.

This means that if you have a fixed budget and need the cleaning service to clean every workday, you’ll be able to set that as your criteria for considering the service provider.


After you know what you want, it’s time to start looking for it. You can ask your colleagues, business associates, etc, for suggestions but it’s recommended that you seek the service out on your own. Security is obviously a major concern here so you should be able to judge the provider’s trustworthiness before you hire them.

Internet will be your best resource in such cases. First shortlist the companies based on online reviews you see on reviewing websites and services like Google+. This will give you some clue about the company and its service. Is their online reputation is mostly positive, you should investigate further. Bear in mind that most services will have an occasional negative review. If you find a company with a lily-white online reputation, they might not be trustworthy or would be new to the industry.

Visit the Website

After you’ve shortlisted the service providers, you need to start looking at their websites. Explore the entire website and see what kind of services they offer. You should be able to discern the following some the content on the website:

  • What kind of services they offer?
  • How long they’ve been in the business?
  • Are they licensed, bonded, and insured?
  • How do they bill for the services?

If the information on their website is comprehensive and detailed, they’re more likely to take their work seriously and be professional.

References and Testimonials

While the websites might have testimonials displayed, it’s a good idea to have references. Ask the service provider for references, especially from companies in your own industry with similar requirements. You should also check their customer retention rates. If they are able to retain customers for a long time, they might be providing good service.

Along with all of the above listed points, it’s also important to consider security. Check their employee screening process thoroughly before hiring them.

If you want to hire good and reliable cleaning services, start looking by browsing through the Hotfrog New Zealand’s Cleaning Services page. You’re sure to find someone that addresses your needs here.